How long does shipping take?
Unfortunately it is not possible to give a reliable shipping time estimatite with the current corona virus situation, all of our orders come with tracking, please use the tracking number to check the status of your order.
How much is shipping??
Shipping in the US is 4.56 for USPS First Class Mail in a padded envolope for up to 3 Keycaps, or $8.50 for Priority Flat Rate Box if you want it with faster shipping.
How long for you to ship the keycap out?
Processing is 2-5 business days, You will get a tracking number before it ships out.
I want to add to my order, can you combine shipping?
Yes, please send up a message with your original order number and we will reply with a coupon code that will give free shipping on the second order, we will send both orders together.
There was a problem with my payment, what should i do?
Fill out the contact form or email us directly at:
what payment types do you accept?
Paypal and Square are available at checkout, email me if you prefer a paypal invoice.
Are your keycaps compatible with all MX style switches?
Which material are the keycaps made of?
Is there a way to authenticate your keycaps?
Every keycap we sell comes with a authentication card that has a unique serial and a tamper proof hologram. Please email us pictures of the authentication card and the front and back of the keycap, we can verify the serials and pictures against our records and authenticate the keycap.
What is included with each keycap?
Each keycap includes:
You made a mistake and sent a extra keycap or extra stickers.
No mistake, every once in a while i send out bonus caps or bonus holographic stickers. Thank you for your support.
What is your return policy?
30 days return window.
My keycap arrived damaged, what should i do?
All of our keycaps are handmade and may differ slightly from the images - but if something bigger slipped through our quality control, we are very sorry and we will make it right! Please email us with images to:
How much are color Commissions?
Color match commissions are $75 per cap for 1 cap, or $55 per cap for 5 caps+